Effective Date: 7/15/2025
Company Name: Roofer Reply AI (“we,” “us,” or “our”)
Website: rooferreplyai.com
Please read these Terms and Conditions carefully before using our services. By accessing or using Roofer Reply AI, you agree to be bound by these Terms.
1. Services Provided
Roofer Reply AI offers AI-powered virtual receptionist and communication tools including, but not limited to:
- AI phone answering
- Web chat assistance
- Appointment booking
- Google review response automation
- CRM integration
- Lead follow-up tools
Our services are tailored for roofing contractors and related businesses.
2. Eligibility
You must be at least 18 years old and authorized to represent a business to use our services.
3. Account and Access
You are responsible for maintaining the confidentiality of your login credentials. You agree to provide accurate information and to update it as needed.
4. Billing and Payment
- Monthly or annual subscription fees will be billed automatically.
- Any setup or onboarding fees are non-refundable.
- Late payments may result in service suspension or termination.
- All prices are listed in USD unless otherwise stated.
5. User Data and Privacy
We collect and store data to deliver our services. This includes:
- Call and chat transcripts
- Booking data
- Customer contact info
We will never sell your data. For more information, see our Privacy Policy.
6. Acceptable Use
You agree not to use the service for illegal activities, spam, or misleading behavior. Abuse of the system or misuse of AI features may result in termination.
7. Service Availability
We strive for 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance or unforeseen outages may occur.
8. AI Limitations
Our virtual assistants use artificial intelligence and may not always provide perfect responses. While the AI is trained for the roofing industry, users are responsible for reviewing summaries and follow-ups.
9. Cancellations and Refunds
- You may cancel your subscription at any time.
- Services remain active through the paid billing period.
-Refunds are not issued for unused time or features unless otherwise agreed in writing.
10. Intellectual Property
All content, software, and branding associated with Roofer Reply AI are the property of Roofer Reply AI and may not be copied, resold, or redistributed without permission.
11. Liability Disclaimer
We are not liable for any loss of business, revenue, or data due to service issues, AI errors, or user misuse. Use of our service is at your own risk.
12. Modifications
We may update these Terms and Conditions at any time. Continued use of the service after changes are made constitutes acceptance of the revised terms.
13. Contact Information
For questions or concerns regarding these Terms, contact us at:
Email: [email protected]
Phone: 1 877-934-3377
Mail: 9736 San Vincente Way; Port Richey, FL 34668